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Register for one of our account packages and take advantage of mobile banking benefits. Choose between the Account Package Standard or Account Package Premium.

If you would like to obtain a more favorable exchange rate, you can negotiate it directly via the banking application, without visiting a branch. Your request is reviewed by a banker at the moment of submission, and the entire process is carried out quickly and securely within the application.

Exchange rate negotiation is available on every business day from 09:00 to 16:00.

*The minimum amount for exchange rate negotiation is EUR 10,000.
**The standard daily user limit for buying/selling foreign currency is RSD 3,000,000. When submitting a request for a more favorable exchange rate, please also request an increase of the daily limit – if necessary.

Submitting a request via the Virtual Inbox

Log in to the banking application, select the More option in the lower right corner of the screen, and choose Virtual Inbox.

Click New message, select the message type, enter the subject (e.g. Exchange Office, Conversion...), and write the message text (mandatory: enter your personal ID number – JMBG, or if you are a non-resident, enter the bank account number starting with 145).

After completing the required fields, click Send to forward the request to the Bank for further processing.

Reviewing the Bank’s response

Once the request has been processed, the Bank’s response will be available in the Virtual Inbox.

If the offered exchange rate suits you, you may complete the transaction immediately.